For all returns, we issue store credit only. Refunds are not available.
No changes can be made once an order has been placed. Eligible items can be returned within 14 days after delivery for store credit.
Items marked FINAL SALE are not eligible for return.
Customer is responsible for all shipping costs. If you receive the wrong item or a faulty product, we will cover the return costs.
To return an item, email your order number and the reason you are seeking a return to firstname.lastname@example.org.
Items must be returned in original packaging unworn, unwashed, undamaged, unused, free of scents, deodorant, and signs of wear, and with all original tags attached. Damaged returns will NOT be accepted.
If you receive an item that is damaged, please contact customer support immediately.
RECEIVING YOUR STORE CREDIT
Once we have received your return, please allow up to 3-5 business days for your store credit to be issued.
Still have questions? Email us at email@example.com with your full name and order number, and we will get back to you shortly.
Return policy updated January 2021. By making a purchase on www.shopsafira.com, you agree to this return policy.